Автор: Smallwood Carol Название: Creative Management of Small Public Libraries in the 21st Century ISBN: 1442243554 ISBN-13(EAN): 9781442243552 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 136570.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000. The book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships.
Автор: Smallwood Carol Название: Creative Management of Small Public Libraries in the 21st Century ISBN: 1442243562 ISBN-13(EAN): 9781442243569 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 83070.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000. The book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships.
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