Название: Assessing Business Excellence ISBN: 1138137804 ISBN-13(EAN): 9781138137806 Издательство: Taylor&Francis Рейтинг: Цена: 148010.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks.
For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples
Автор: Oliver Wight International, Inc. Название: The Oliver Wight Class A Checklist for Business Excellence, 6th Edition ISBN: 047174106X ISBN-13(EAN): 9780471741060 Издательство: Wiley Рейтинг: Цена: 73920.00 T Наличие на складе: Нет в наличии. Описание: This 6 th edition by Oliver Wight is a fundamental upgrade from the 5 th editon. OW has broadened the scope and standard to develop a step--change revision in line with OW's current best practice model. The Class A standard focuses on a longer term "journey" of business improvement, incorporating multiple consecutive business "change programs" and initiatives. This edition includes a full business scope and has broader applications to service and non--manufacturing organizations in addition to their traditional appeal to the manufacturing industry.
Автор: Groves Название: Achieving Class A Business Excellence: An Executiv e?s Perspective ISBN: 0470260343 ISBN-13(EAN): 9780470260340 Издательство: Wiley Рейтинг: Цена: 36950.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading performance.
Название: The Oliver Wight Class A Standard for Business Excellence ISBN: 1119404479 ISBN-13(EAN): 9781119404477 Издательство: Wiley Рейтинг: Цена: 38010.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The Oliver Wight Class A Standard for Business Excellence is the definitive, comprehensive statement of excellence in business today. Oliver Wight s Class A Standard is the accumulated practice and experience of Oliver Wight Consultants around the world.
Автор: O`Quinn Название: Perfect phrases for business letters; hundreds of ready-to-use phrases for writing effective business letters, memos, e-mail, and more ISBN: 0071459766 ISBN-13(EAN): 9780071459761 Издательство: McGraw-Hill Рейтинг: Цена: 11430.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Whether it`s writing a proposal, motivating employees, or reaching out to customers, this title offers the tools you need for effective communication. It provides: techniques to communicate messages and goals in business letters and proposals; tips for bringing out the best in every employee; and, dialogues and scripts to practice interactions.
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