Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience, Boissy MD Adrienne
Автор: Merlino James Название: Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way ISBN: 0071833250 ISBN-13(EAN): 9780071833257 Издательство: McGraw-Hill Рейтинг: Цена: 41170.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, this book provides actionable lessons for any manager and business leader beyond healthcare.
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