Communication skills for the health care professional, Van Servellen, Gwen Marram

Автор: Van Servellen, Gwen
Название: Communication skills for the health care professional
ISBN: 128414142X ISBN-13(EAN): 9781284141429
Издательство: Mare Nostrum (Eurospan)
Рейтинг:
Цена: 90250.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Communication Skills for the Health Care Professional, Third Edition is a comprehensive guide to improving patient outcomes through relationship building and the use of information technology to foster communication between patients, families, and health providers.

The author examines the context for communication in an evolving health care system and provides the foundations for understanding human and therapeutic communication. Readers will learn critical competencies to ensure quality, patient-centered care as well as skills to manage communication across relevant constituencies. The book also touches on solutions for transforming health care by changing patient behavior and systems of care.

Designed for undergraduate students across the health professions, this text provides caregivers with basic communication knowledge and skills and is an invaluable resource for those in administrative functions as well.

New & Key Features of the 3rd Edition:

Covers principles, concepts, skills, and evidence critical to a broad-base, health professional curricula
Teaches communication skills one at a time allowing for contiguous mastery across a set of therapeutic interventions
Offers two new chapters that explore advances in health information technology and provide problems on access to and availability of healthcare
Includes an extensive glossary of terms and list of references including websites and resources available to enhance student learning

Автор: Servellen Ph. D. Gwen Van
Название: The Healthcare Handbook: How to Avoid Medical Errors, Find the Best Doctors, Be Your Own Patient Advocate & Get the Most from Healthcare
ISBN: 069226275X ISBN-13(EAN): 9780692262757
Издательство: Неизвестно
Цена: 19490.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Sooner or later we all need healthcare and with increasing frequency as we age. Naturally, we want our care to be easy to access, effective, and as positive of an experience as possible. Getting quality healthcare means living longer, an improved quality of life, reductions in the painful effects of chronic and acute illness, as well as saving time, money, and frustration.

Unfortunately, negotiating the healthcare system can be like crossing a minefield. From selecting the right doctors, to knowing how to communicate with them, to understanding and managing the treatment process to avoiding medical errors, using healthcare can be quite challenging.

Consider the following: At least 210,000 preventable deaths occur every year in hospitals with numerous mistakes and mishaps occurring regularly. Prescription drug overdose is the leading cause of injury death in the United States (CDC). And $750 billion dollars a year are spent on unnecessary medical procedures. Our healthcare can kill us if we are not careful

In this important book discover:

- Why medical errors happen and how to prevent them

- The secret to finding the best doctors & when to choose a new one

- How to communicate effectively with your doctor or healthcare facility

- How to make sure your health records are being kept accurately

- Key strategies for managing your treatment process to get the best outcome

The Healthcare Handbook has been written by Dr. Gwen van Servellen, a UCLA Professor Emeritus with 35 years of experience evaluating patient care. With numerous articles and books published on achieving high quality healthcare, Dr. van Servellen has been a highly sought after consultant to hospitals, clinics, and universities. Now she brings her considerable knowledge and experience to helping you get the most from your healthcare.

"At last, a book that helps patients navigate the healthcare system, assure that they get the most out of relationships with their healthcare providers, and have the tools to manage and direct their own health care outcomes..." - Judith F. Karshmer, PMHCNS-BC, Dean & Professor, School of Nursing & Health Professions, University of San Francisco

Whether you are in need of healthcare yourself or are responsible for helping a loved one The Healthcare Handbook is an essential guide for helping you avoid medical errors and getting the most positive outcome from your healthcare.