Spirit of Kaizen: Creating Lasting Excellence One Small Step, Maurer Bob

Автор: Michelli Joseph
Название: Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
ISBN: 0071773541 ISBN-13(EAN): 9780071773546
Издательство: McGraw-Hill
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Цена: 41170.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results

Автор: Mitchell John S.
Название: Operational Excellence: Journey to Creating Sustainable Value
ISBN: 1118618017 ISBN-13(EAN): 9781118618011
Издательство: Wiley
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Цена: 63310.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Includes topics from concept to sustainability satisfying knowledge requirements of all levels in the organization. This book defines program objectives; develops improvement strategies; identifies and prioritizes improvement opportunities; implements improvement plans; monitors, continuously improves and sustains results.