Автор: Imai, Masaaki Название: Gemba kaizen ISBN: 0070314462 ISBN-13(EAN): 9780070314467 Издательство: McGraw-Hill Цена: 23810 T Наличие на складе: Поставка под заказ. Описание: Talks about the concept of kaizen, which means making simple, common-sense improvements and refinements to critical business processes. This books explains about maximizing the results of kaizen by applying it to gemba - business processes involved in the manufacture of products and the rendering of services.
Автор: Coimbra Euclides Название: Kaizen in Logistics and Supply Chains ISBN: 0071811044 ISBN-13(EAN): 9780071811040 Издательство: McGraw-Hill Рейтинг: Цена: 57840 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Reveals how to create world-class logistics and supply chains in any industry using kaizen
Автор: Davis John W Название: Progressive Kaizen ISBN: 1439846081 ISBN-13(EAN): 9781439846087 Издательство: Taylor&Francis Рейтинг: Цена: 34020 T Наличие на складе: Поставка под заказ. Описание:
All Kaizen is not one and the same. There are four distinctly different types, each with its own purpose and results. Companies that understand these differences harness Kaizen's ultimate power and influence and achieve amazing success in a global manufacturing environment. Companies must, however, restructure the major objectives of certain key players in the process and institute various management initiatives that drive Kaizen down to an individual job level.
Written by recognized Lean Manufacturing professional John Davis, Progressive Kaizen: The Key to Gaining a Global Competitive Advantage explains the four distinct types of Kaizen and the particular purpose of each. Davis clearly elucidates how to exploit Kaizen events and points out why and how Kaizen should be used as a prominent strategy in implementing Lean. This includes developing a structured plan for Kaizen and giving strong consideration to the insertion of a Waste Reduction Activity Process (WRAP), which provides employee incentives for implemented improvements at an individual job level. It outlines how to conduct each type of Kaizen event, who to involve, and what the results should be.
Although the benefits of Lean Manufacturing and the tools of the Toyota Production System have been documented many times, a need exists to understand how to put it all together and fully implement the process in the most effective and least disruptive manner. Progressive Kaizen spells out how to get the utmost from the process of Kaizen and make it a formidable competitive weapon.
Автор: Petruska Robert Название: Gemba Walks for Service Excellence ISBN: 1439886741 ISBN-13(EAN): 9781439886748 Издательство: Taylor&Francis Рейтинг: Цена: 39690 T Наличие на складе: Поставка под заказ. Описание: Your customers have become increasingly sophisticated and more connected than ever—broadcasting real-time feedback to a cloud of followers who are watching your every move. As savvy customers continue to demand more for less, organizations that choose to rest on their laurels will quickly see their market share evaporate. Gemba Walks for Service Excellence: The Step-by-Step Guide for Identifying Service Delighters guides readers on a journey towards organizational effectiveness that supports a culture of service excellence. It provides a fresh perspective on how to apply Gemba Walks—visiting the areas where the service provider interacts directly with the customer—to identify new service delighters and make a lasting positive impression on customers. Using an abundance of color pictures and hand-drawn graphics, Robert Petruska builds on his considerable experience implementing Lean and quality systems to demonstrate how to create the infrastructure required for service excellence to flourish. Presented in an easy-to-follow format that anyone in the service industry can enjoy, this workbook: Shares proven techniques used in Lean manufacturing that can easily be applied to the service industry Guides new employees and veterans alike through a journey filled with real-life stories that inspire confidence Contains hands-on exercises that allow you to immediately apply the ideas to your own work Includes a CD with innovative "placemats" designed to provide stepping stones on a development path for your team to achieve a competitive advantage Filled with real-world examples and stories of service excellence, the book will help you develop the counterintuitive thinking needed to discover new sources of customer delight. Designed to be used with your entire team, this workbook will guide your organization, step by step, through a plan for assessing, prioritizing, and implementing innovative ideas that will lead to unprecedented levels of service excellence.
Автор: Jorge Luis Garc?a-Alcaraz; Midiala Oropesa-Vento; Название: Kaizen Planning, Implementing and Controlling ISBN: 3319477463 ISBN-13(EAN): 9783319477466 Издательство: Springer Рейтинг: Цена: 139210 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book reports a literature review on kaizen, its industrial applications, critical success factors, benefits gained, journals that publish about it, main authors (research groups) and universities. Kaizen is treated in this book in three stages: planning, implementation and control. The authors provide a questionnaire designed with activities in every stage, highlighting the benefits gained in each stage. The study has been applied to more than 400 managers and leaders in continuous improvement in Mexican maquiladoras. A univariate analysis is provided to the activities in every stage. Moreover, structural equation models associating those activities with the benefits gained are presented for a statistical validation. Such a relationship between activities and benefits helps managers to identify the most important factor affecting their benefits and financial income.
Автор: Miller Jon Название: Creating a Kaizen Culture: Align the Organization, Achieve B ISBN: 0071826858 ISBN-13(EAN): 9780071826853 Издательство: McGraw-Hill Рейтинг: Цена: 39690 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Get started with kaizen, implement it in your organization using kaizen events, and ensure the improvements are realized and sustained.
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