Perfect phrases for dealing with difficult people, Benjamin, Susan

Автор: Evenson Renee
Название: Powerful Phrases for Dealing with Difficult People: Over 325 Ready-To-Use Words and Phrases for Working with Challenging Personalities
ISBN: 0814432980 ISBN-13(EAN): 9780814432983
Издательство: McGraw-Hill
Рейтинг:
Цена: 10290.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts. This title features: thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each; and nonverbal communication skills to back up your words.

Автор: Susan El-Shamy
Название: Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People
ISBN: 0787975664 ISBN-13(EAN): 9780787975661
Издательство: Wiley
Рейтинг:
Цена: 58080.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Written by training expert Susan El-Shamy, Role Play Made Easy is a practical and highly accessible resource for planning, preparing, and implementing effective role-playing activities that are solidly grounded in proven learning techniques.

Автор: Runion Meryl
Название: Perfect Phrases for Managers and Supervisors, Second Edition
ISBN: 007174231X ISBN-13(EAN): 9780071742313
Издательство: McGraw-Hill
Рейтинг:
Цена: 11430.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: An updated and revised edition of one of our bestselling books in the series. Perfect Phrases for Managers and Supervisors helps readers do everything from setting a tone of mutual trust to conducting interviews and performance reviews to disciplining problem employees.

Автор: Runion
Название: Perfect phrases for managers and supervisors - hundreds of ready-to-use phrases for any management situation
ISBN: 0071452168 ISBN-13(EAN): 9780071452168
Издательство: McGraw-Hill
Рейтинг:
Цена: 6850.00 T
Наличие на складе: Невозможна поставка.
Описание: Offers a crash course in communication skills for the workplace. Filled with sample scripts for typical scenarios, and several `PowerPhrases`, this book gives you the tools you need to establish your role as a leader - and achieve your goals with your coworkers` support. It helps you learn how to choose the right words at the right time.

Автор: Birkinshaw Julian
Название: Becoming a Better Boss: Why Good Management Is So Difficult
ISBN: 1118645464 ISBN-13(EAN): 9781118645468
Издательство: Wiley
Рейтинг:
Цена: 20050.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Most management books are written with the following three limitations: (1) they are written from the perspective of the person doing the managing, (2) they take a fairly rational view of human nature, and (3) they assume that the work of management is happening within a reasonably sensible organisational environment.

Автор: Brooks Jeb
Название: Perfect Phrases for Sales Referrals: Hundreds of Ready-to-Us
ISBN: 0071810080 ISBN-13(EAN): 9780071810081
Издательство: McGraw-Hill
Рейтинг:
Цена: 20580.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Presents hundreds of time-saving tips and ready-to-use phrases you can use to virtually reinvent yourself when it comes to communicating with clients.