Hotel Front Office Management, 4th Edition, James A. Bardi
Новое издание
Автор: Bardi Название: Hotel Front Office Management ISBN: 0470637528 ISBN-13(EAN): 9780470637524 Издательство: Wiley Цена: 124550 T Описание: Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today`s hotels and lodging facilities.
Автор: Houston, Susan Bove, Lisa Anne Название: Project Management for Healthcare Informatics ISBN: 0387736824 ISBN-13(EAN): 9780387736822 Издательство: Springer Рейтинг: Цена: 71990.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Through its use of real clinical examples, this book provides an explanation of the project management process tailored for nurses. Coverage includes the tools available to successfully complete each phase of the project management process and advance the project life cycle.
Автор: Ferlie, Ewan; Lynn Jr., Laurence E.; Pollitt, Chri Название: The Oxford Handbook of Public Management ISBN: 019922644X ISBN-13(EAN): 9780199226443 Издательство: Oxford Academ Рейтинг: Цена: 55970.00 T Наличие на складе: Поставка под заказ. Описание: This Handbook brings together leading international scholars to comment on key current issues in Public Management. The individual chapters include a mix of broad overviews, in depth exploration of particular thematic areas, and analyses of different theoretical perspectives such as political science, management, sociology, and economics.
Автор: Hayes, John Название: Theory & practice of change management ISBN: 0230210694 ISBN-13(EAN): 9780230210691 Издательство: Palgrave Рейтинг: Цена: 31220.00 T Наличие на складе: Нет в наличии. Описание: Third edition.
Автор: Powell Название: Management Science ISBN: 0470530677 ISBN-13(EAN): 9780470530672 Издательство: Wiley Рейтинг: Цена: 280180.00 T Наличие на складе: Поставка под заказ.
Автор: Lientz Bennet P Название: Project Management ISBN: 0230348491 ISBN-13(EAN): 9780230348493 Издательство: Springer Рейтинг: Цена: 64280.00 T Наличие на складе: Поставка под заказ. Описание: An ideal course text that helps students to identify, manage and solve problems that arise during the lifecycle of projects. This problem-based approach encourages students to develop analytical and problem-solving skills and to get a more complete understanding of the factors that contribute to project success.
Автор: Parsons, Matthew Название: Effective Knowledge Management for Law Firms ISBN: 0195169689 ISBN-13(EAN): 9780195169683 Издательство: Oxford Academ Рейтинг: Цена: 110880.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: In Effective Knowledge Management for Law Firms, Matthew Parsons draws on his work with a leading commercial law firm, Mallesons Stephen Jaques. He examines how law firms can implement a knowledge strategy to support their business strategy, rather than getting beguiled by fad and technology.
Автор: Twort And Rees Название: Civil Engineering Project Management ISBN: 0750657316 ISBN-13(EAN): 9780750657310 Издательство: Taylor&Francis Рейтинг: Цена: 53070.00 T Наличие на складе: Невозможна поставка. Описание: This new edition updates and revises the best practical guide for on-site engineers to reflect the latest changes to management practice and new forms of contract. Written from the point of view of the project engineer it details their responsibilities, powers and duties.
Автор: Liker Jeffrey K., Liker Jeffery K., Liker Jeffrey Название: The Toyota Way: 14 Management Principles from the World`s Greatest Manufacturer ISBN: 0071392319 ISBN-13(EAN): 9780071392310 Издательство: McGraw-Hill Рейтинг: Цена: 29730.00 T Наличие на складе: Невозможна поставка. Описание: Reveals the management principles behind Toyota`s worldwide reputation for quality and reliability. This book explains how you can adopt these principles - known as the `Toyota Production System` or `Lean Production` - to improve the speed of your business processes, improve product and service quality, and cut costs, no matter what your industry.
Автор: Saunders Название: Financial Institutions Management: A Risk Management Approach ISBN: 1259010856 ISBN-13(EAN): 9781259010859 Издательство: McGraw-Hill Рейтинг: Цена: 40950.00 T Наличие на складе: Невозможна поставка. Описание: Provides an approach that focuses on managing return and risk in modern financial institutions.
Автор: Perry, James L.; Hondeghem, Annie Название: Motivation in Public Management ISBN: 0199234035 ISBN-13(EAN): 9780199234035 Издательство: Oxford Academ Рейтинг: Цена: 157080.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Are public servants self-interested, or motivated by a sense of duty and commitment far above what we would expect given their often modest compensation and frequent public criticism? This book looks at research on this and related questions in assessing the current state of our scientific knowledge.
Автор: Nickson Dennis Название: Human Resource Management for Hospitality and Tourism, 2 ed. ISBN: 0080966489 ISBN-13(EAN): 9780080966489 Издательство: Taylor&Francis Рейтинг: Цена: 58170.00 T Наличие на складе: Невозможна поставка. Описание: This book takes an integrated look at existing human resource management (HRM) policies and practices in the tourism and hospitality industries. Utilizing existing HRM theory and practice, tourism and hospitality industries are put into context, by considering the specific employment practices of these industries, such as managing tour reps or working in the airline industry.
Автор: Tewari JR Название: Hotel Front Office ISBN: 019569919X ISBN-13(EAN): 9780195699197 Издательство: Oxford Academ Цена: 23220.00 T Наличие на складе: Поставка под заказ. Описание: Hotel Front Office is a comprehensive textbook specially designed to meet the needs of undergraduate degree/diploma students of hotel management and hospitality courses. It explores the core concepts of front office operations and management and uses numerous examples, photographs, flowcharts, formats, and illustrations to explain them. Divided into three parts, the first part on The Hospitality Industry gives an introduction to the hospitality industry and then acquaints the readers with the classification and organization of hotels. The second part on Front Office Operations explains front office organization, internal and external communication and room tariff. The guest cycle, which includes the stages of pre-arrival (reservation), arrival (registration), stay (guest services), and departure (check out and settlements), is explained in detail. This section also includes chapters on front office accounting, night auditing, safety and security of guests, and computer applications in front office. The final section on Front Office Management imparts an understanding of the key managerial concepts like yield management and forecasting to help generate optimum revenue; evaluation of hotel performance; and preparation of budgets. Contemporary issues like human resource management, environment management, and total quality management are also explored in this section. Students of hospitality studies will find this book useful for its coverage of the key concepts of front office operations and management explained through industry-related examples, flowcharts, tables, formats, and photographs. With its practice-oriented approach, the book would also be useful to front office professionals.
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