Drop the Pink Elephant: 15 Ways to Say What You Mean...and Mean What You Say, Mass Market Edition, Bill McFarlan

Автор: Runion Meryl
Название: How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want
ISBN: 0071424857 ISBN-13(EAN): 9780071424851
Издательство: McGraw-Hill
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Цена: 22870.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Introduces you to six easy-to-master communication technology that lets you say what you mean, mean what you say, and get what you want - at home, in the office, and in almost every social and interpersonal setting.

Автор: Gallagher Richard S.
Название: The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
ISBN: 0814431836 ISBN-13(EAN): 9780814431832
Издательство: McGraw-Hill
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Цена: 13710.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The worst customer situations demand more of front-line employees than good intentions and right attitude. This book explains how to use right words to turn volatile scenarios into calm and productive customer encounters. It helps readers to discover: power of leaning into criticism; trigger phrases that can make bad situations worse; and more.

Автор: Martin Carole
Название: What to Say in Every Job Interview: How to Understand What M
ISBN: 0071818006 ISBN-13(EAN): 9780071818001
Издательство: McGraw-Hill
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Цена: 26300.00 T
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Описание: Shows you how to focus on the factors of the job, rather than answering questions "correctly." This book gives you a holistic plan for preparing yourself to best answer every interviewer`s three primary concerns: Can you perform the job? Are you a good fit with the company culture? Can the company afford you?

Автор: Romanus Wolter
Название: Kick Start Your Success: Four Powerful Steps to Get What You Want Out of Your Life, Career, and Business
ISBN: 0471773468 ISBN-13(EAN): 9780471773467
Издательство: Wiley
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Цена: 14770.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: "If you want to propel your success and dreams to realization, read Kick Start Your Success. " --Mark Victor Hansen, cocreator, #1 New York Times bestselling series Chicken Soup for the Soul and coauthor of The One Minute Millionaire "Timeless wisdom presented in an extremely readable manner.