Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive's Guide to Healthcare Kaizen.
Автор: Richard Normann Название: Service Management : Strategy and Leadership in Service Business, 3rd Edition ISBN: 0471494399 ISBN-13(EAN): 9780471494393 Издательство: Wiley Рейтинг: Цена: 42240.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: In the world of industry and management, the service industry is unique. This book provides a comprehensive framework in which to discuss the unique management issues of the service industry, and looks into the special characteristics of services and the conditions necessary for success in the management of service organizations.
Автор: Tolhurst, Nick Pohl, Manfred Название: Responsible business ISBN: 0470712422 ISBN-13(EAN): 9780470712429 Издательство: Wiley Рейтинг: Цена: 28500.00 T Наличие на складе: Поставка под заказ. Описание: An easy to use, jargon free manual to running a CSR strategy in real business. Research by communications group BT found that nearly half of young professionals would turn away from an employer that lacked good corporate social responsibility policies. Many of the world`s leading organisations (e.
Автор: Kay, John (Professor of Economics, London Business Название: Foundations of Corporate Success: How Business Strategies Add Value ISBN: 019828988X ISBN-13(EAN): 9780198289883 Издательство: Oxford Academ Рейтинг: Цена: 52790.00 T Наличие на складе: Поставка под заказ. Описание: Presenting a different approach to questions of business strategy, this book answers vital questions about success and failure in industry. It gives an analysis of the source of `competitive advantage` and examines how the business strategies of the world`s leading companies affect their financial performance.
Автор: Nick Dallas Название: How to Do Business in China: 24 Lessons to Make Working in China More Profitable ISBN: 0071597239 ISBN-13(EAN): 9780071597234 Издательство: McGraw-Hill Рейтинг: Цена: 7990.00 T Наличие на складе: Поставка под заказ. Описание: Highlights 24 lessons that can facilitate a corporation`s entry into China. From culture cues and negotiating style to assessing risk and protecting your copyrights and trademarks, this title gives the reader the basic steps needed to plan effectively and efficiently.
Автор: Meyer Christopher Название: Standing on the Sun: How the Explosion of Capitalism Abroad Will Change Business Everywhere ISBN: 1422131688 ISBN-13(EAN): 9781422131688 Издательство: McGraw-Hill Рейтинг: Цена: 27450.00 T Наличие на складе: Невозможна поставка. Описание: Based on firsthand observations of companies defying capitalism`s old rules yet prospering, this title outlines fresh principles for commercial success.
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