10 Essentials for High Performance Quality in the 21st Century, Stamatis, Diomidis H.

Автор: Hartweg, Hans-r Kaestner, Rolf Lohmann, Heinz Proff, Marcus Wessels, Michael
Название: Verbesserung der performance durch open innovation-ansatze
ISBN: 3658076569 ISBN-13(EAN): 9783658076566
Издательство: Неизвестно
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Цена: 24810.00 T
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Описание: Die Autoren beschreiben, wie Krankenh user ein besonderes Augenmerk auf stetige Innovationsprozesse legen m ssen, um im zunehmenden Wettbewerb bestehen zu k nnen. Viele Krankenh user generieren gezielt Wissen, um entsprechende Prozess- oder Produktinnovationen anzusto en. Kamen fr her fast nur 'geschlossene' Ideenentwicklungen zum Einsatz, so vollziehen sich in der Gesundheitsbranche nun auch 'offene' Innovationsprozesse, die versuchen, vorhandenes Wissen abseits der eigentlichen Krankenhausgrenzen zu erschlie en und neue Erkenntnisse zu gewinnen. Ein solches Wissen wird insbesondere bei externen Anspruchsgruppen, die die Leistungen des Krankenhauses gut kennen, vermutet.

Автор: Blanch, Harvey W.
Название: Improving Service Quality in the Global Economy
ISBN: 0849338190 ISBN-13(EAN): 9780849338199
Издательство: Taylor&Francis
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Цена: 132710.00 T
Наличие на складе: Нет в наличии.

Автор: Patricia Melton Allen, Frances E. Alston, Emily Mi
Название: Peak Performance: How to Achieve and Sustain Excellence in Operations Management
ISBN: 1138323241 ISBN-13(EAN): 9781138323247
Издательство: Taylor&Francis
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Цена: 132710.00 T
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Описание: Company and operational performance is always a topic of concern for corporations as they seek to provide quality products and services to their customer base. The Peak Performance Model discussed in this book is introduced to aid companies in identifying ways to improve company performance that can be sustained.

Автор: Marguglio, Ben,
Название: Human performance improvement through human error prevention :
ISBN: 0367672391 ISBN-13(EAN): 9780367672393
Издательство: Taylor&Francis
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Цена: 459360.00 T
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Описание: The book is a simulation of a live course on Human Performance Improvement/Human Error Prevention (HPI/HEP) created by the preeminent authority on HPI/HEP. This book has the greatest breadth of scope and specificity on this topic.

Автор: Fiore Clifford
Название: Lean Execution
ISBN: 1498752748 ISBN-13(EAN): 9781498752749
Издательство: Taylor&Francis
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Цена: 34700.00 T
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Описание:

Many books explain how to construct a value stream map, but few explain the process conditions and characteristics required to ensure a value stream map can be completed successfully. Lean Execution: The Basic Implementation Guide for Maximizing Process Performance fills this need.

Although the book explains Lean methods and tools that maximize process performance, its main focus is on providing readers with detailed guidelines, process conditions, and helpful tips for ensuring successful implementation.

Based on Clifford Fiore's insights and experiences gained through years of firsthand application and implementation of Lean methods, the book supplies easy-to-understand explanations of proven Lean tools, methods, and concepts. For example, the concept of flow/theory of constraints is reviewed using a garden hose analogy.

The text introduces material in a manner that mirrors the natural sequence for general implementation. It provides simple calculations, worksheets, and examples to reinforce the key concepts involved with determining production rates and process variation.

In addition to explaining how to apply Lean tools correctly, the book provides the big picture perspective required to select and apply the appropriate Lean tool at the right time, while gaining helpful insight about the process under review. Sharing valuable lessons learned by trial and error, the book can help practitioners save valuable time and resources by not repeating similar mistakes.

The book concludes with a summary that outlines a blueprint for maximizing success during implementation.

Clifford Fiore has spent more than 30 years at a Fortune 500 company and is a recognized leader in applying Lean and Six Sigma methodologies. He is also a certified black belt and Lean expert. Through his work in adapting process improvement techniques in engineering, manufacturing, and the supply chain, he has emerged as an industry leader in implementing concepts towards reducing product cost, quality defects, and development cycle times.

Автор: World Bank
Название: Results And Performance Of The World Bank Group 2012
ISBN: 0821398539 ISBN-13(EAN): 9780821398531
Издательство: Mare Nostrum (Eurospan)
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Цена: 19410.00 T
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Описание: The World Bank Group has made important contributions to poverty reduction in developing countries. But to stay relevant under the uncertain conditions that characterise today’s global development context, the Bank Group needs to enhance its capacity to help clients cope with weak economic growth, address persistent disparities in development progress, and manage the increasingly global and cross-cutting nature of development solutions. The messages in this report from the Independent Evaluation Group (IEG) seek to help the Bank Group improve its programs and development outcomes. Thus the primary audience is Bank Group management. Additional audiences include other development organisations, nongovernmental organisations, and civil society organisations that are involved in development issues, as they also seek better development outcomes. <br><br>This report addresses IEG’s work over the last year, summarising findings from its evaluations and discussing the trends that are revealed. In particular, as a consequence of the Bank Group’s rapid, large-scale response to the 2008-09 crisis, the Bank’s remaining capital headroom precludes a comparable expansion should another crisis occur. In addition, the extent to which country programmes meet their objectives has yet to reach the performance target set in the Bank’s Corporate Scorecard. Development outcome ratings of Bank-funded investment projects, as well as the outcome ratings for International Finance Corporation (IFC) investments, have recently declined. IEG’s findings suggest that enhancing the quality of projects at their outset as well as their supervision would help reverse the decline in Bank project ratings; along the same line, improving IFC’s work quality would strengthen the results of its investments. Evaluation evidence also underscores the importance of sustained dialogue with stakeholders and of high-quality analytical work to sharpen the understanding of client circumstances, which is essential for successful outcomes. Effective development solutions require intensified efforts by the Bank Group to work across conventional boundaries.

Автор: Le, Minh Hanh
Название: Decision-oriented approach to performance measurement
ISBN: 3631669984 ISBN-13(EAN): 9783631669983
Издательство: Peter Lang
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Цена: 71900.00 T
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Описание: Within the performance measurement theme, this book contributes a new decision-oriented perspective to evaluate the efficiency of organizations. This perspective defines an efficient organization as the one which attains the rationality in the operating process to generate its desired values. From this angle, the book identifies the pitfalls regarding the input-output specification in bank efficiency assessments using Data Envelopment Analysis (DEA) models. It introduces the Decision-oriented Performance Measurement framework grounded in management rationality concepts as a solution to avoid these pitfalls. For empirical evidence, the book presents a goal-oriented DEA efficiency analysis of German savings bank sector.

Автор: Southekal, Prashanth H.
Название: Data for business performance
ISBN: 1634621840 ISBN-13(EAN): 9781634621847
Издательство: Gazelle Book Services
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Цена: 72910.00 T
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Описание: Today, digitisation is dramatically changing the business landscape, and many progressive organisations have started to treat data as a valuable business asset. While many enterprises are investing in improved data management, only a few have leveraged data to truly impact business performance. To address this problem, this book provides readers with practical guidance and proven techniques to derive value from data in todays business environment. Specifically, the book has five key elements that make it unique: 1. The book is holistic, as it looks at deriving value for all three key purposes of data: decision making, compliance, and customer service; 2. The book is for practitioners, with practical guidance and proven techniques supported by real world examples; 3.The book is relevant for the current business and IT landscape; 4. The book is novel, with the adoption of the Goal-Question-Metric (GQM) framework as the core mechanism to monetise data in the organisation, based on business goals, key questions, and key performance indicators (KPIs); 5. The book is technology-agnostic, as concepts are used for unlocking the value of data without any reference to proprietary technologies.

Автор: Yomi Babatunde; Sui Pheng Low
Название: Cross-Cultural Management and Quality Performance
ISBN: 9812873619 ISBN-13(EAN): 9789812873613
Издательство: Springer
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Цена: 121110.00 T
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Описание: The book begins with a comprehensive literature review on total quality management (TQM) and national culture, followed by reviews of the construction industries in China and Nigeria.

Автор: P. Spenley
Название: Step Change Total Quality
ISBN: 0412642700 ISBN-13(EAN): 9780412642708
Издательство: Springer
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Цена: 158380.00 T
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Описание: This book shows senior management how to implement TQM with clear explanations of the principles behind it. It is an indispensable guide book for senior managers in all sections of industry and commerce, at all stages of putting into practice the quality improvement process.

Автор: Paul. Spenley
Название: World Class Performance Through Total Quality
ISBN: 1461365449 ISBN-13(EAN): 9781461365440
Издательство: Springer
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Цена: 46570.00 T
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Описание: TOTAL QUALITY MANAGEMENT (TQM) - A COMPETITIVE EDGE In the context of the European and Western manufacturing challenge being set by the `Far Eastern Machine`, it is of critical importance that manufacturing competitiveness is improved in Western companies.

Автор: Mallory Richard
Название: Lean System Management for Leaders
ISBN: 113848184X ISBN-13(EAN): 9781138481848
Издательство: Taylor&Francis
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Цена: 34700.00 T
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The concepts of quality management have been progressively interpreted and stylized by various practitioners over time, particularly through specific successful applications of its use. Its current predominant application has been narrowed even more through the focused practice of Lean Six Sigma. Through that narrowing, it has largely failed and given up on the application of quality practice to entire organizational systems--even though they are essential to designing and sustaining quality practice over time.